What our clients say

Gratitude and thanks for all your support

"As both a parent and a clinician working in the field of autism and ADHD assessment, I don't often write reviews, but our experience with NeuroBalance has been so remarkable that I felt compelled to share it. Earlier this year, my six year old son was struggling significantly with focus, attention and learning. Following discussions with his school, we were told that he was unlikely to meet the expected standard in his phonics screening check. At home, writing had become a real source of distress. His confidence had fallen dramatically, he was beginning to describe himself as a failure and he no longer wanted to go to school. As a parent, it was heartbreaking to watch. Just one week before his phonics screening check, Zoe introduced us to NeuroBalance and took the time to help us understand amino acids, nutritional balance and how they may support brain function. Rather than offering quick fixes, she patiently explained the science, answered every question and tailored her recommendations with such care and compassion. The changes we have seen have been extraordinary. Within a relatively short period of time, we noticed improvements in his focus, engagement and confidence. He went on not only to pass his phonics screening check but to achieve one of the highest scores in his class. His teachers have commented on the incredible difference they have seen in him and, as parents, we have watched him begin to enjoy learning again. Professionally, I have spent years assessing children and young people with neurodevelopmental differences and have experience of many different interventions. I have personally never witnessed such a noticeable change in one of my own children in such a short space of time. Of course, every child is different and no single approach is the answer for everyone, but our experience has been incredibly positive. The benefits haven't stopped there. As someone with ADHD myself, I have also begun my own NeuroBalance journey. I still have plenty to learn, but I already feel more balanced and better able to manage my own attention and energy. Recently I was without my ADHD medication for several days while waiting for a prescription. Normally I would expect everything to unravel, but this time I felt far more regulated than I have during previous gaps in medication. That was a significant moment for me. Our eldest son has also benefited through Zoe's recommendations for supporting his sleep. For a family that has spent years navigating neurodivergence, these changes have made a meaningful difference to daily life. What makes NeuroBalance so special is not only the knowledge and expertise, but Zoe herself. She is kind, patient, incredibly knowledgeable and truly understands the realities of living in a neurodivergent family. She listens without judgement and empowers you to make informed decisions that feel right for your family. The positive impact this has had on our family has been immense. It has given us hope, practical strategies and improvements that we genuinely didn't think were possible. Because of our experience, we now feel confident sharing information about NeuroBalance with the families we support professionally, so they are aware that this may be another avenue worth exploring alongside appropriate clinical care. Thank you, Zoe. Your knowledge, compassion and dedication are making a real difference to families like ours."

Life Saving

"I worked with Zoe for 20 sessions. She was absolutely fantastic and supported me through one of the hardest times in my life following autistic/adhd burnout. I personally found it hard to gauge any progress throughout with self-completed measures but 1-2 months after treatment and returning to my family I really started to notice that my sensory issues decreased, patience was improving and I no longer felt in constant crisis. Hoping the improved neuroplasticity will only continue to support me as I have to increase daily stressors moving forward. Would definitely use again if I start to struggle. Bare with it, it's well-researched and might just be the thing you need when nothing else has helped."

Got me out of mental burnout.

"I have had both amino acid therapy and sessions of neuro-feedback with Zoe. Following an accumulation of stress & PTSD. My body & mind kind of shutdown, and froze. Neuro-feedback has stabilised and balanced in the first instance and within a few sessions I felt much calmer. I have noticed significant differences in reactions and responses since neurofeedback sessions. I feel much more grounded and clearer in mind. I am extremely grateful for the sessions & would highly recommend."

Life Changing

"Our son recently took amino acids and completed a series of neurofeedback sessions, and the changes we've seen in him have been remarkable. We first sought help because he was struggling with bedwetting, shifting his attention, managing his personal time and space, and coping with emotional ups and downs. Since finishing the sessions, he has been consistently dry through the night, and we've noticed a real improvement in how easily he can redirect his attention when needed. He's become much more capable of organising himself and respecting his own space and routines. Most noticeably, he just seems calmer, more grounded, and able to function at a much better level day to day. Zoe was so kind and caring throughout the process, her communication was excellent and we are eternally grateful for her support. Watching him gain confidence and steadiness in these areas is priceless."

How Amino Acid Therapy and Neurofeedback helped Sam

"From Sam's first lesson I could see how challenging it was for him to sit still. He struggled to listen and found following instructions very difficult. All of this resulted in him not being able to stay engaged and impacted his learning greatly. In February 2025, Sam started having Neurofeedback sessions twice a week (20 sessions during Feb to April 2025). I started to find a difference in his working memory from the start. Fast forward 9+ months, Sam doesn't even identify as the same child. In September Sam participated in my 'Master Multiplication at Lightning Speed' program. He was able to learn and retain all his times tables in 6 weeks — achieving this speed is almost unheard of, even for an average-learning child. Every week, Sam goes from strength to strength. Sam is confident, believes in himself as a learner and is a child who continues to love to learn."

Another Complex Struggling Client Successfully Helped

"This 40 something year old professional and family man was struggling to be able to be effective in any area of his life. His nervous system was perhaps one of the most unregulated I have seen. I referred him to Braintrain, having had many other very positive client experiences with them. Zoe provided a highly professional service and worked very collaboratively alongside myself and the client. She was very targeted in the neurofeedback that she delivered — creating meaningful change for the client, with significant reductions in his stressful symptoms. So much so, that the client has been able to begin rebuilding engagement with his role as a partner and father and participating in other treatments. Zoe's communication with myself and the client was exemplary. Her style of working with the client was very calm, understanding and empathetic. Always seeking to empower the client. Once again Zoe and Braintrain UK have achieved marked improvement for one of my highly complex clients with nervous system struggles. I would highly recommend Zoe and Braintrain UK. They will only work with people they think they can help and provide a highly ethical and effective service. Over the years Braintrain UK have supported many of my addiction recovery clients with many struggles from anxiety through ADHD, sleep, stress and cravings struggles."

Improved vastly — academically and beyond

"My son has had 20 sessions of neuro feedback - he has improved vastly both academically and during his extra curricular sporting activities such as better coordination and focus. He has stopped stimming completely, social skills have improved alongside getting to sleep easier. He loved going to Zoe's and viewed the treatment as relaxing! Thanks so much Zoe! Nothing was too much trouble."